Orders are usually processed within 1–2 business days. Once dispatched, delivery typically takes 3–7 business days within the United Kingdom. Customers receive a tracking link after dispatch.

Solqia is an online fashion store focused on modern everyday clothing and accessories for customers in the United Kingdom. Our goal is to offer a selection of modern fashion products with reliable delivery, secure payment options, and responsive customer support. We continuously improve our collections and customer experience based on customer feedback and current fashion trends.

Of course. If you change your mind, you have 30 days from delivery to request a return. Simply email support@solqia.com and our team will guide you through the next steps.

At the moment, we ship only within the United Kingdom. This allows us to keep delivery reliable and service quality high. If this changes in the future, we’ll be sure to share the news.

Yes, it is. Every order includes free shipping, with no minimum spend and no extra conditions. We believe delivery should be simple and stress free.

Once your returned item has been received and inspected, approved refunds are processed within 7 business days. Depending on your bank or payment provider, it may take a little longer for the funds to appear.

We accept American Express, Apple Pay, Google Pay, Mastercard, Maestro, and Visa. All payments are securely processed using SSL encryption.

Yes, exchanges are available. If you’re looking for a different size or style, just contact us at support@solqia.com and we’ll help you find the best option.

Start by checking the tracking link sent to your email. If more than 7 business days have passed since dispatch and your parcel hasn’t arrived, reach out to support@solqia.com and we’ll investigate right away.

Once your order has been dispatched, you will receive a confirmation email containing your tracking link. You can also track your order anytime through our Track Your Order page.

Solqia is operated online from the Netherlands and currently serves customers across the United Kingdom. Customer support is available via email and contact form Monday – Friday: 9:00 AM – 6:00 PM.

No. Customers in the United Kingdom, will not be charged additional customs fees or hidden costs after placing an order.

Absolutely. Your privacy and security are important to us. Solqia does not store sensitive payment details, and our checkout process is fully secure.

Customers can contact us via support@solqia.com or through our contact form. We aim to respond within 24 hours on business days.

If your order hasn’t been shipped yet, we may be able to make changes or cancel it. Contact us as soon as possible after placing your order and we’ll do our best to assist.

We’re always happy to assist. Send us a message atsupport@solqia.com and our friendly team will get back to you as soon as possible.